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CRM is the acronym for Customer Relationship Management. CRM software is an essential application that enables your business to keep track of your customers and potential leads and opportunities. There are many expensive products available but fortunately a growing number of free open-source CRM tools that are ideal for small business.

We use an easy to integrate and customisable open-source CRM to manage our sales campaigns and keep track and provide dedicated service to our existing client base. Research shows that it is 10 times harder to generate business from new clients as compared to your existing client base. So investing in a professional Customer Relationship Management system is paramount in effective customer management.

Using a CRM can:

• Enable your company to provide better customer service
• Treat clients as individuals and keep your staff up to date on all contact with each client
• Adjust levels of service based on the importance of clients
• Keep track and report statistics on the effectiveness of different sales campaigns on different segments
• Effectively manage sales campaigns with specific targeting
• Enables easier to determine optimum sales strategies
• Helps sales staff close deals faster by managing every stage of the sales cycle

Here at WebsContent.com we offer hosting of a full-enterprise edition opern-source CRM that is comparable to Salesforce, MS Dynamics and ACT. We also provide customisation, migration, integration and training to meet your requirements.

If you would like more information on our reliable and easy to use CRM software please submit the following simple form: