No. All charges and fees are agreed upon up front.

We have been in business since 2010

We do not charge to upgrade your account. Simply give us a call or drop us an email. The change will go into effect immediately, and the new charge will go into effect the next billing cycle.

No. We do not require our customers to have contracts, because frankly, our customers who sign up don’t leave. We want customers to be 100% satisfied with the service, or we’re not doing our job.

Yes. For new Hosting accounts, we offer a 30-day money back guarantee. If you’re not satisfied, we will refund your money. To cancel an account, you just need to notify us 30 days prior to the cancelling date or end of service date by email to billing@actwd.com. Your cancellation will go into affect the next day. For accounts that pay in advance (quarterly, semi- or annually), we will refund any unused portion of your payment not within the 30 day notice.

That’s a big NO. We love the business, and working with our customers. We are actually constantly developing our services to be the best there is. We plan on being around for a very long time.

We offer phone support as well as email: techsupport@webscontent.com. We also have an extensive online HelpDesk where we have put detailed instructions and we continue to add to it daily.

You will get a friendly email reminder, that will tell you your site is over limit. You will then have the option to remove some files, or to upgrade your account. You do not get a fee or penalty.

Once your domain is set up on our server, you have 24/7 access to your account.

Unlimited. You can update your site, as often as you like.

Here’s the long and the short of it. We have it based on 2 hours per month total. Honestly, any outages around here are less than 15 minutes every month or so. Generally for reboots.

This is one of our most popular questions. You can have an emailbox@webscontent.com. You can choose or receive mail there or you can have it forwarded to another account. It is your choice. You also can have several mail boxes like sales@yourdomain.com, info@yourdomain.com and have them all delivered to your yourname@yourdomain.com. This is all very easily managed though your customer control panel.

Well this is entirely up to you. Popular programs include but aren’t limited to Word Press, Publisher, or Dreamweaver. In addition, we also offer a web-based tool which can easily help you make your site.

We do offer invoicing, however we only offer it on Annual accounts.

16!

Well, if you really must know, we took a snapshot of our WHM Server Information on 15/06/2019 for your pleasure!:

Processor Information
Total processors: 16
Processor #1
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #2
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #3
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #4
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #5
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #6
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #7
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #8
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #9
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #10
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #11
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #12
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #13
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #14
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #15
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB
Processor #16
Vendor
GenuineIntel
Name
Intel(R) Xeon(R) CPU E5-2680 v2 @ 2.80GHz
Speed
2799.998 MHz
Cache
16384 KB

Our CEO is one of the very rare individuals who successfully recovered from catastrophic data loss. You can read about what happened in his shortly to be published book entitled “Kernel Panic”, Honey I lost the data! Having first hand knowledge of what can go wrong, we go to extreme lengths to make sure our kernels have the backup protection they need AND it is regularly tested to ensure it can be relied on.